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What To Ask A Roofing Contractor

Replacing the roof of your home is a huge decision, and choosing your roofing contractor is the most important part of the process. Choosing the right roofing contractor can give you a pleasant experience and save you from possible roofing disasters later down the line.

Start by doing your research on the company. Look at reviews, ask friends and families, and check for accreditations.

Below is a list of questions that you should ask throughout different parts of the process.

General Questions

  • How long have you been in business?

  • What areas do you provide service in? How local is your business?

  • Who owns your business and how long have they owned it?

  • Are there any previous job locations that I can go see to view your work?

  • Who exactly would install the roof, employees or subcontractors?

  • What training and experience does the crew have?

  • Are there any past customers I can speak with to hear their testimonial?

  • When would you be able to schedule my job?

  • How long would my project take?

  • Does your company have proper licensing and certification? Insurance and worker’s comp? Do You have proof of this?

  • Is a building permit needed for my project? If so, will you be pulling one?

  • What steps are taken to ensure the safety of your crew?

  • What steps are taken to ensure the safety of my home and family?

Specific Questions About Your Roofing Project

  • How will you access my roof?

  • How will you remove materials from my house? Will you have a dumpster on site? A porta-potty for your crew?

  • What will you do in the event of inclement weather?

  • Will there be written warranties for the workmanship and products being installed?

  • How will you protect my driveway and the rest of my property from damage?

  • Who will be my contact during my project and how readily accessible will they be?

  • Who will be overseeing the installation of my roof?

  • Will you be using all new flashings, or reusing any old ones?

  • How is payment handled?

  • What things might cause deviation from contracted price?

  • Why do you think my roof should be replaced? Is there evidence of things like inadequate ventilation that needs to be addressed?

  • Will you inspect the attic and help evaluate a time to increase ventilation in the attic? Is there evidence of leaks or high moisture? If so, how do we address those things?

Final Thoughts After Inspection

After your roofing contractor inspects your roof, you should spend some time to understand and evaluate your roof to put together a final set of questions. You can use binoculars or satellite imagery to check for unusual spots on your roof. Check for areas where debris collects, extreme wear, mildew or other biological growths present on your roof. These things could indicate that something different should be done when your home is re-roofed. Be sure to discuss if your home has skylights, if your chimney has or needs a cricket, or if your home has any dead valleys (areas of your roof where water collects and isn’t easily drained).

At Storm Restorations of America, we’ll answer all your questions. Call us today for a free inspection and estimate.


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